Frequently Asked Questions

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Professionals in cleaning

R&B Cleaning Service LTD

Frequently Asked Questions

Q. How much will it cost to clean my home?
A. Every home is different; all estimates are custom made to fit the need of each client. Prices depends on the size of your home, number of bathrooms, how often you want the home cleaned, and if you want additional extra services. The best way to obtain an accurate estimate is to fill out our service overview form.
However, we have made the standard of respect and offered you with three types of services Basic, Gold and Premium, check our estimate
Q. Are all visits the same amount and why do you charge a first-time initial cleaning fee?
A. Not all visits cost the same, if you wish to have additional services, the price will vary. Please download our maintenance checklist, there you will find what we considered additional services. Also, we charge a one-time cleaning fee. Generally, it takes additional task to get your home to our standards. Thereafter, we charge a flat rate for subsequent cleaning service. You will receive an estimate for both the initial cleaning and maintenance cleaning. Remember, that if additional services are requested, that fee will vary.
Only the services of our package does not change.
Q. Are you bonded, insured, and licensed?
A. Yes, we are all of the above.
Q. Must I be home when your cleaning staff arrive?
A. This is your option. Most clients decide to give us a copy of their house keys. We safely store the keys in a safety box, and are returned to management at the end of the day. Your trust is very important to us.What happens
Q. What Hapens if the cleaning operative let us down?
A. We provide back-up cleaning operative(s) if your operative is sick or on holiday.
Q. Do you have insurance?
A. We carry insurance coverage for employers' liability up to £10,000,000 should the operative be injured during the course of their duties. We also carry public liability up to £5,000,000 for loss or damage done by our operative. There is an excess of £500 for each and every claim which the client pay.